Part-time Staff Opening

Ithaca Carshare, a local nonprofit that provides the community with 24/7 access to a fleet of vehicles on a per-hour basis toward a mission of enhancing community access to transportation while reducing negative environmental and economic impacts, is currently looking for someone to join our dedicated staff.

The ideal candidate is excited about working for a dynamic organization that serves a cross-section of Ithaca’s varied community, good at working with both people and things, reliable with minimal supervision, results and detail-oriented, creative, experienced in taking personal initiative in the workplace, and comfortable with the flexible duties and schedule that come with being part of a small but strong team.

Help us make Ithaca Carshare an even more valued community asset. This is a great opportunity for a confident person with a professional outlook to join a growing local organization in an emerging transportation industry. We currently have a part-time opening. The successful candidate may have opportunity for growth in duties, responsibilities, and hours into the future.

 

On-Call After Hours Member Services Position

This position is approximately 5-10 hours a week. Primary job duties include answering phones, processing applications, handling reservations and occasional minor vehicle issues, fielding questions about Ithaca Carshare’s service (and other local transportation services, as necessary), occasional outreach activities, and other job activities as necessary. Proficiency using a computer and smartphone in a professional setting, familiarity with the Ithaca area, and familiarity with very basic vehicle troubleshooting (jumping batteries, changing tires) are required. We are looking for someone with confident quick thinking skills, comfort with phone-computer multitasking, and the ability to be firm and flexible in dealing with a range of member issues while on the phone.

Training will occur during weekdays at our office in the DeWitt Mall downtown. The regular schedule for this on-call position is evenings, nights, and weekends, typically 1-3 weeknights (5pm-9am) per week and 2 weekends (5pm Friday-9am Monday) per month. Most work can be performed from home (within cell service range; a smartphone for work duties is provided), but occasionally trips to vehicles are necessary to handle urgent issues, so an ability to reach our downtown/East Hill core vehicle areas within 20 minutes is required. (Walking, biking or use of the Ithaca Carshare fleet to reach vehicles is fine; in line with our organizational mission, car ownership is not required.) A few hours of office work during business hours are also required.

Starting pay is $14.34 per hour, and benefits include an Ithaca Carshare membership and a TCAT bus pass. Pay for overnight and weekend shifts includes a stipend for on-call availability ($15 for a weeknight, $50 for a weekend) in addition to the regular hourly rate for actual work hours.

 

Application details

Strong interpersonal and communication skills, a valid driver’s license, and a good driving record are required, while a sense of humor is optional but helpful. We ask for electronic submission of applications, as the position requires computer use in a professional setting.

Please submit a resume, cover letter and two references via email to katie@ithacacarshare.org. Questions about the position and application process are also welcome, and can be directed to our office at 607.277.3210 x3 during our office hours of 12-5pm weekdays.

We are accepting applications immediately and until 12 noon, Thursday, July 13, 2017, with the position to start as soon as possible. Ithaca Carshare is a certified Living Wage employer and values a reflection of our community’s diversity in our staff and membership.

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